About Dispensed

Dispensed New Zealand is a patient-first platform dedicated to connecting patients with doctors specialising in medicinal cannabis, providing trusted, personalised care that is simple to access and easy to understand.

Supporting Thousands of Patients Worldwide

Dispensed is New Zealand’s simplest and trusted platform designed to help patients better understand their healthcare options, including access through practitioners, who are registered with the Medical Council of New Zealand (MCNZ).
Dispensed has grown to become one of the country’s leading and most trusted telehealth platform specialising in prescribing medicinal cannabis, supporting thousands of patients with reliable care and guidance.

Our mission is to make accurate, up-to-date healthcare information more accessible, particularly in areas that are regulated, evolving, or not widely understood. We help patients navigate their treatment options with confidence, clarity, and support.

Through our platform, patients can connect with qualified doctors and approved clinics to receive professional guidance and explore appropriate treatment pathways.

Whether you’re exploring your options or simply want to better understand the process, Dispensed is here to provide trusted support so you can take the next step with confidence.

Who is Dispensed?

A Leading Australian Healthcare Clinic
Originally founded in Australia, Dispensed now operates independently in New Zealand and connects patients with a local team of New Zealand registered doctors. All care is delivered in line with New Zealand regulations and best practice guidelines. While we draw on experience from Australia, our New Zealand service is fully tailored to local patients and standards.
Experts in Regulated Healthcare
We specialise in navigating regulated and evolving areas of medicine, particularly alternative therapies. Our platform is built to simplify complexity and support patients with confidence and accuracy by connecting patients with expert clinicians.
Licensed, Compliant and Clinically Sound
Every consultation is delivered through Specialist Doctors and our partner registered clinic. Our (and our partners’) operations meet strict standards in New Zealand, ensuring a safe, compliant and ethical patient experience.
Telehealth That Expands Access
We offer secure telehealth consultations across New Zealand with our partner clinic. If you're new to telehealth, reach out to us at support@dispensed.co.nz or via live chat. We’re here to support you every step of the way.
Rooted in Education and Advocacy
We’re more than a service, we’re part of a broader effort to educate, inform and destigmatise emerging treatment options like medicinal cannabis. Dispensed was built to support not only access, but public understanding and progress in healthcare.
Shaped by Experience, Guided by Purpose
Our team brings together experience from across medical, regulatory and digital health sectors. Everything we build is guided by one goal - helping people make informed decisions about their health, backed by trust and transparency.

Our Values

1

Integrity in Information

We believe people deserve healthcare guidance that’s honest, accurate and free from bias. In a space where misinformation is common, we hold ourselves to the highest standards, sharing only evidence-based, up-to-date information from licensed professionals you can trust.
2

Compassion Without Judgment

Everyone’s health journey is personal. We approach each patient with empathy, respect and understanding - never judgment. Whether you're exploring new options or navigating chronic conditions, we’re here to listen first and support fully.
3

Equity in Access

Healthcare should not depend on geography, privilege or prior knowledge. We are committed to breaking down barriers so more people can access safe, informed and appropriate care, regardless of where they live in New Zealand or what they’ve been told before.
4

Clarity Over Complexity

We value transparency in every step of the journey. From medicinal cannabis to broader health options, we believe patients are empowered when systems are simplified and language is clear. We strip away jargon so people can move forward with confidence, not confusion.
FAQs

Frequently Asked Questions

What is Dispensed?

Dispensed is New Zealand's easiest to use online platform which links you to our highly trained clinicians. After a quick initial patient questionnaire, our specialist nurses and doctors will assess your eligibility and facilitate a custom treatment plan to suit your needs.

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We focus on supporting patients who may benefit from regulated therapies including medicinal cannabis. Our goal is to make navigating your healthcare options simpler and to offer clear guidance in areas that are often misunderstood or difficult to access.

Who can use Dispensed?

Anyone in New Zealand who would like to learn more about healthcare pathways can use Dispensed. Whether you are exploring your options or ready to consult, we provide resources and clinician access regardless of where you are on your journey.

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How does the telehealth appointment work?

You can book a phone consultation online at a time that suits you. Consultations are conducted securely by licensed professionals who specialise in emerging areas of healthcare including medicinal cannabis. Following the consultation you will receive guidance on next steps.

Is my personal data protected?

Yes.  We use secure systems to manage and store your information according to New Zealand data protection regulations. Your private health details remain confidential and safe.

Are healthcare providers regulated?

Yes. All clinicians who work with the Dispensed platform are fully licensed and regulated by the appropriate professional bodies in New Zealand. We verify their credentials to ensure the care provided is safe and compliant.

How do I start the process?

You can begin by booking your free initial consultation on our website. After your appointment a clinician will explain next steps and help you access approved treatment pathways via licensed providers and pharmacies.

Can I get ongoing support after the consultation?

Yes. Dispensed and its partner clinicians provide ongoing guidance at every stage of your journey. Whether you need help understanding information or follow-up support we are here to

How much does it cost to get started?

We offer a $0 initial consultation so eligible patients can begin the process with confidence.

If you miss your scheduled consultation without attending, a $29 missed call fee will apply.

Any treatment costs will always be communicated clearly before you proceed.

How much does the medication cost?

The cost of your medication will depend on your personalised treatment plan. Our experienced clinicians can discuss the costs of your medication with you during your consultation.

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Your monthly payment covers everything you need - including your personalised treatment plan, clinician consultations, prescription management, free delivery and ongoing clinical support.

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There are no hidden fees, lock-in contracts or extra charges - just simple, transparent care.

What is the cancellation policy?

No lock-in contracts. No hidden fees.

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You can choose to opt-out of our service at any time, for whatever reason, without any hidden fees.

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We guarantee you are not tied to any contract and have the freedom to be in control of the decisions you choose to make with your health and therapy.

Get started with us

Ready to start?

Start our eligibility questionnaire today.
Start Questionnaire
Smiling man opening a Dispensed box at his kitchen table, excited to receive his package.
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